will always do our best to resolve your query quickly and professionally. If
you have any questions or concerns regarding your account, we encourage you to
reach out to us via Live Chat or Email.
should you feel that your query was not dealt with satisfactorily, we have a
formal 3 Stage Complaint process that ensures your concerns are addressed
thoroughly and endeavors to ensure a resolution is reached.
initiate this complaints process, please email us ComplaintsNJ@betway.us
still feel unsatisfied with the outcome, once you have completed the 3 Stage
Complaint process, you can direct your complaint to the Division of Gaming
Enforcement by completing a Patron
Complaint Form available hereand
emailing it to firstname.lastname@example.org.
Registration Error - Email Address Already in Use
If you attempt to register and receive an error that your email address is already in use, this may be because: You already have an account with us You started and did not complete the registration process. Log in with your email address and password ...
Cash Voucher - PayNearMe
Using PayNearMe to fund your Betway account is very easy and all you need is a PayNearMe Payment Code. The Payment Code is a unique barcode that connects your PayNearMe deposit to your Betway account. You can receive a Payment Code via text message ...
Mandatory 2-Factor Authentication (2FA)
In keeping with New Jersey regulations, 2-Factor Authentication (2FA) is a requirement on all accounts and has now been automatically enabled on your account. This is not a setting you will be able to disable so please ensure your contact information ...
Identity verification documents are requested in order to enhance the security of your account and to comply with the terms of our Know Your Customer protocol. Players must be ages 21 and older, thus anyone under that legal age will automatically ...
$250 Sports Welcome Offer
What is the Sports Welcome Offer? If the first bet on your new account is a loss, you will earn your wager back as a bonus bet credit, up to $250.00. How Do I Take Part in this Promotion? If you are a new Betway customer, be sure to opt in before ...