Forgot Password

Forgot Password

Resetting your password is easy.

Click on the 'Forgot Password' link at the bottom of the login screen. 


Enter the email address registered with your account and click 'Submit'.

You will receive an email from us with a link to reset your password.

Click on the link to open the password reset screen in a new browser window.

Enter your new password and confirm. You will need to answer your security questions for password to be successfully reset.

If you do not remember the answers to your secret questions or if the email address registered with your account is no longer in use, kindly contact Betway Support.


    • Related Articles

    • Registration Error - Email Address Already in Use

      If you attempt to register and receive an error that your email address is already in use, this may be because: You already have an account with us You started and did not complete the registration process. Log in with your email address and password ...
    • Strong Authentication

      We currently offer a Strong Authentication login that you can enable on your account for added security. You can choose to have your account require Strong Authentication on login.  This means that you must enter your email, password and PIN every ...
    • Geo-location

      We are required by regulation to determine our customer’s location in order to allow real money gaming. We use a software plugin to determine the location based on your IP address and local wifi details. The plugin launches every time you login and ...
    • Self-Exclusion

      You have the power to restrict complete access to your account either temporarily or permanently by using the Self-Exclusion settings in your account. To do so, follow the instructions below: Login to your account Select "Account" from the menu Click ...